Responsible Gaming at PricedUp Casino

At PricedUp Casino, we believe that gambling should always be an enjoyable and entertaining experience. We are fully committed to promoting responsible gambling practices and ensuring that our players have access to the tools and resources they need to stay in control. Our responsible gaming framework is built around transparency, player safety, and compliance with the standards set by the Great Britain Gambling Commission under licence number 001776.

Our Commitment to Safe Gambling

Here at PricedUp Casino, we operate exclusively in the United Kingdom and accept players aged 18 and over only. We take our duty of care seriously and actively work to prevent problem gambling on our platform. Our team monitors player activity and intervenes when we identify signs of potentially harmful behaviour. Participating in schemes such as GAMSTOP and GamProtect, we share risk indicators across operators to ensure a safer environment for everyone.

We want the priced up casino experience to remain fun and safe. Gambling is not a way to make money — it is a form of entertainment, and we encourage all players to treat it as such. If you feel that gambling is no longer enjoyable or is causing stress, we urge you to use the tools we provide or reach out to our Player Safety Team immediately.

Recognising Problem Gambling

At PricedUp, we want to help you identify the early signs of problem gambling. You may benefit from taking a break or seeking help if you notice any of the following:

  • You are spending more money or time gambling than you intended
  • You are chasing losses and betting more to recover what you have lost
  • Gambling is interfering with your work, relationships, or daily life
  • You feel anxious, irritable, or distressed when you are not gambling
  • You are borrowing money or neglecting financial responsibilities to fund gambling
  • You find it difficult to stop or cut back despite wanting to

If any of these resonate with you, please do not hesitate to contact our Player Safety Team or use the self-management tools available through your account.

Player Protection Tools

Deposit Limits

At PricedUp Casino, we allow you to set daily, weekly, or monthly deposit limits to help you manage your spending. These limits take effect immediately when reduced and after a cooling-off period when increased, giving you meaningful protection when you need it most.

Self-Exclusion

Our PricedUp self-exclusion programme offers exclusion periods of 6 months, 1, 2, 3, 4, or 5 years. Once activated, a self-exclusion cannot be reversed under any circumstances during the chosen period. We will stop all marketing communications within 48 hours of your self-exclusion being applied. Your remaining balance will be refunded; balances under £1 will be donated to a registered gambling charity. Any duplicate accounts opened to circumvent self-exclusion will have all bets voided and deposits forfeited to charity.

When your self-exclusion period expires, returning to PricedUp Casino requires a mandatory telephone call with our Player Safety Team, followed by a 24-hour cooling-off period. We take this process seriously to ensure your wellbeing before any gaming resumes.

Account Cooling-Off and Take-A-Break

We at PricedUp offer shorter breaks for players who need time away from gambling without committing to a full self-exclusion. You can request a temporary suspension of your account through our customer support team at any time.

Reality Checks and Session Reminders

Our PricedUp Casino platform provides tools to help you keep track of how long you have been playing and how much you have spent. These reminders help you make informed decisions about your gambling activity and encourage healthy habits.

GAMSTOP and GamProtect

We participate in GAMSTOP, the free national self-exclusion scheme for online gambling in the UK. Registering with GAMSTOP allows you to self-exclude from all GAMSTOP-participating operators simultaneously. Additionally, our PricedUp platform participates in GamProtect, the industry-led scheme that securely shares risk indicators between operators to help identify and support at-risk players across the sector.

You can register with GAMSTOP at www.gamstop.co.uk at no cost. We strongly encourage any player struggling to control their gambling to take advantage of this service.

Protecting Vulnerable Customers and Minors

Here at PricedUp Casino, protecting minors from accessing gambling services is a top priority. Our platform is strictly for players aged 18 and over. We verify age automatically on the first deposit and may request additional documentation — such as a passport, driving licence, or national ID — to confirm identity. We recommend that account holders take precautions to prevent underage access to their devices and accounts, including the use of parental controls.

Third-party filtering software such as GamBan, Net Nanny, and Cybersitter can help restrict access to gambling websites on shared or family devices. We at PricedUp encourage all parents and guardians to make use of these tools.

Support Organisations

Our PricedUp team signposts GamCare throughout the platform. We encourage any player who feels they may have a problem to reach out to the following organisations:

  • GamCare — www.gamcare.org.uk | National Gambling Helpline: 0808 8020 133 (free, 24/7)
  • Gamblers Anonymous — www.gamblersanonymous.org.uk
  • BeGambleAware — www.begambleaware.org
  • GamBan — www.gamban.com (software to block gambling websites)
  • GAMSTOP — www.gamstop.co.uk (national self-exclusion scheme)
  • Gordon Moody — www.gordonmoody.org.uk (residential treatment)

How to Contact Us

If you have concerns about your gambling or wish to activate any of the responsible gaming tools available at PricedUp, please contact our dedicated support team:

  • Live Chat: Available 24/7 directly through the website and mobile app
  • Email: customerservice@pricedup.bet
  • Player Safety Team: Reachable for self-exclusion returns and welfare concerns

We at PricedUp Casino are here to help. Gambling should always remain a choice made freely and responsibly, and we will do everything within our power to support you in making that choice safely. Play responsibly — and remember, our priced up betting platform is built for entertainment, not as a financial strategy. New players can also explore our PricedUp Casino bonus offers, and getting started is simple with the quick PricedUp Casino sign up process.